Privacy Policy

Last Updated: February 3, 2025

At Shiba Sourcing ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site") or use our services (collectively, the "Services"). By accessing our Site or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not access our Site or use our Services.

1. Information We Collect

Personal Information

  • Contact Details: Such as your name, email address, phone number, and mailing address when you fill out forms, subscribe to our newsletter, or contact us.

  • Professional Information: Job title, company name, and other relevant details when you inquire about our services.

Usage Data

  • Automatically Collected Information: IP address, browser type, operating system, pages visited, and the dates/times of your visits.

  • Technical Data: Information regarding how you interact with our Site, including referring URLs and other diagnostic data.

Cookies and Similar Technologies

  • We use cookies and similar tracking technologies to enhance your experience, remember your preferences, analyze usage trends, and improve our Site. You can manage or disable cookies through your browser settings, though this may affect the functionality of our Site.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Our Services: Deliver our outsourcing services and maintain, personalize, and improve the functionality of our Site.

  • Communicate with You: Send service-related communications, updates, newsletters, and marketing materials (with your consent where required).

  • Process Transactions: Handle payments, manage orders, and conduct administrative activities.

  • Ensure Security and Compliance: Detect, prevent, and respond to technical issues and security breaches.

  • Analyze Usage: Understand how our Site is used and perform data analysis to enhance user experience.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., hosting, data analysis, email delivery, IT support) under strict confidentiality agreements.

  • Legal and Regulatory Authorities: When required by law, regulation, or legal process.

  • Business Transfers: In connection with mergers, acquisitions, or asset sales.

  • With Your Consent: Any other sharing or disclosure with your explicit consent.

Note: We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data.

  • Restriction and Objection: Request restriction or object to the processing of your personal data.

  • Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Withdrawal of Consent: Withdraw consent at any time if processing is based on your consent.

To exercise these rights, please contact us using the details provided below. We may require additional information to verify your identity before processing your request.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once your personal data is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside of your home jurisdiction. We take appropriate steps to ensure that your data remains protected in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our Site and updating the "Last Updated" date. Your continued use of our Site or Services constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Shiba Sourcing
Email: contact@shibasourcing.com
Address: 55 Collins St, Melbourne, Victoria, 3000